Privacy Policy

Effective Date: 23 June 2025

At Alora Medical, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

1. Information We Collect

We may collect:

Personal Information: Name, email address, phone number (if you submit a form or contact us).
Non-Personal Information: Browser type, IP address, pages visited (via analytics tools such as Google Analytics).

We do not collect or store credit card or banking details — purchases are completed on third-party platforms, which have their own privacy policies.

2. How We Use Your Information

We may use your information to:

Respond to enquiries or support requests
Provide product information or promotions (if opted in)
Improve website performance and user experience
Track marketing campaign performance (e.g., ad clicks)

3. Cookies & Tracking

We use cookies for basic analytics and advertising (e.g., Facebook Pixel, Google Ads). You can manage or block cookies via your browser settings.

4. Data Sharing

We do not sell or rent your personal data. Your data may be shared with:

Government or legal authorities where required by law

5. Data Security

We take reasonable steps to secure your data. However, no internet-based system is 100% secure.

6. Your Rights

You may:

Request access or correction to your personal data
Request removal from our email list at any time

To do so, please contact us at info@aloramed.co.za.

7. Policy Changes

We may update this policy periodically. Any changes will be posted here with an updated date.

8. Contact Us

If you have questions about these Terms, please contact:
📧 info@aloramed.co.za
📞 +27 686227803